03. Orchestration Layer
AI agents that run your retail workflows.
Turn every recommendation into action. Agents execute, notify, and iterate — across Solya today, your tools tomorrow.
The Orchestration Problem in Retail
Good decisions die waiting for someone to act.
Between the recommendation and the outcome, there's always a human re-doing the same task every week.
How it works
Inside the Orchestration Layer.
Three scopes. Agents act where your retail runs.
What you get
The automation engine for every retail workflow.
Six capabilities to deploy, supervise, and scale AI agents across your retail — starting today.
Pre-built agent library
Ready-to-deploy agents for replenishment, allocation, markdown, alerts, and more. Live in Solya, running on your rules from day one.
Custom agent builder
Build your own agents with a visual editor. Define the trigger, the logic, the action — no code, no data science team.
Human-in-the-loop controls
Set approval gates for high-stakes decisions. Let agents run on their own for routine calls. Speed where it's safe, oversight where it matters.
Full audit trail
Every agent action logged: what triggered it, what it decided, what it shipped. Traceable, explainable, compliant.
Expanding integrations
Native connectors in Solya today. CRM, email, marketing, and support apps coming next. ERP, OMS, and POS write-back on the roadmap.
Continuous feedback loop
Every outcome measured and fed back into the Intelligence Layer. Your agents sharpen with every week of operation.
What you can do with it
The automation engine for every retail team.
Replace the weekly grind with agents that run the loop — and learn from it.
Fit into the runtime
The automation engine of the Solya runtime.
The Data Layer feeds it. The Intelligence Layer decides. This is where agents make it happen.
